The benefits of your customer portal

Q: Can someone pick up my reservation for me?

This service is available to business accounts only. To access it, you will need to submit a business account request through your customer portal. Please note that only an Administrator or an Editor can invite or remove authorized individuals who are allowed to rent, reserve, or pick up your equipment at one of our branches. This helps prevent identity misuse and ensures that only current authorized individuals can access your rentals.

Completing a renovation project already takes time and energy. With your Simplex customer portal, everything is gathered in one place to simplify your life, save you time and help you focus on what really matters: your project.

A clear dashboard as soon as you log in

Once logged in, you are taken directly to your dashboard.

At a glance, you can find:

Your quotes
Your current rentals
Your upcoming reservations
Your rental history

You also have access to your usage report, helpful information, a FAQ section, and our latest blog articles.

Everything is there. Simply.

Manage your profile independently

In the Profile section, you can:

View your account number
Update your personal information
Change your password when needed

Because a customer portal should support you, not make things more complicated.

All your rentals, in just a few clicks

The Rentals section allows you to find all your quotes as well as your current and past rentals.

You can quickly search for a rental and view the associated details.

Less searching. More doing.

See how it works

Discover the customer portal

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An tool when you need it. A space to manage everything easily.

Create your customer portal

Can someone pick up my reservation for me?

This service is available to business accounts only.

To access it, you will need to submit a business account request through your customer portal. Please note that only an Administrator or an Editor can invite or remove authorized individuals who are allowed to rent, reserve, or pick up your equipment at one of our branches. This helps prevent identity misuse and ensures that only current authorized individuals can access your rentals.

I would like to subscribe/unsubscribe to your newsletter.

To subscribe to our newsletter, please visit our website and go to the dedicated section at the bottom of the page.

To unsubscribe, you have two options:

Directly through your customer portal, in the “My Profile” section, where you can update your information and preferences. Simply click on “Please unsubscribe me” under “Newsletter subscription.”
In every newsletter we send, you can unsubscribe by clicking the link at the bottom of the email you received.