Billing

This is a damage waiver fee representing 9.9% of the rental rate, intended to cover accidental damage occurring during the normal use of a tool or equipment.

Please note that this additional fee applies to all customers.

This waiver does not cover claims related to fire, theft, vandalism, or negligence.

In cases of misuse or abuse, the customer will be charged the full cost of repairs, including parts replacement and labour.

Certain transactions may appear in your account within 5 to 10 business days of the transaction.

A credit card is required to place a deposit.

For payment, we accept:

• Credit cards
• Debit cards
• Cheque (for periodic invoicing)
• Direct deposit (for periodic invoicing)

Yes. The security deposit, which guarantees your reservation, must be made by credit card.

The final payment can then be made on the same card, on a different credit card, or by debit card at the branch.

No, the 9.9% Damage waiver fee and taxes are applicable

A credit card is required to place a deposit.

For payment, we accept:

• Credit cards
• Debit cards
• Cheque (for periodic invoicing)
• Direct deposit (for periodic invoicing)

You can now have access to all your history on your customer area in the "Billing" section. You have access to your invoices for the last 24 months.
For your statement of account you will also have access to it from the "Billing" section.

You can also contact us at 514-331-7779 at extension 10435 or by email at facturation@simplex.ca

Yes. It is possible to rent equipment with a business account. However, a credit application is required prior to renting.

To learn more about the steps and requirements, please visit our credit limit information page.

Whether you are an existing customer or a new customer, all the information regarding credit limit requests or increases can be found on our dedicated page.

View all the details here: Learn more about the credit limit.